Effective as of August 2025.

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These Terms of Service (“Terms”) form a binding agreement between Alfred & Company Advisors Inc. (operating as “Richmond Virtual Offices”) (“we”, “our”, “the Company”) and the individual or entity (“you”, “the Client”) subscribing to our virtual office services.

By subscribing and clicking “I Agree”, you confirm that you have read, understood, and accepted these Terms.
 

1. Services Provided

We provide virtual office and business-address services, which may include:

• Use of a designated business mailing address (“Service Address”), disclosed to you only after your subscription is active

• Mail handling & secure storage

• Email notifications when mail arrives

• Scanning and digitization, if included in your plan

• Mail forwarding, pickup, or shredding options

You may not use the Service Address until your subscription becomes active.
You may not use the Service Address for illegal, fraudulent, misleading, or prohibited purposes.
 

2. Subscription Plans & Billing

Our services are offered on a subscription basis with billing intervals such as monthly, quarterly, semi-annual, annual, or other durations as displayed during checkout.
 

2.1 Billing Terms

• Your subscription renews automatically at the interval shown in your Stripe checkout (e.g., monthly, quarterly, semi-annual, annual).

• The subscription fee is charged to the payment method you provide.

• All payments are non-refundable, including partial periods and unused time.

• By subscribing, you authorize recurring charges until you cancel.

2.2 Billing Interval Changes

If you wish to change to another billing interval (e.g., from monthly to annual), you may request it or switch plans through your customer portal if available.
 

2.3 Pricing Changes

We may change pricing with 30 days’ notice to your registered email.
You may cancel before the next renewal if you do not agree with the updated pricing.
 

3. Mail Handling Policies

3.1 Notifications
 

We notify you by email when mail arrives.
 

3.2 Junk Mail

Unless you request otherwise, junk mail and advertising materials will be recycled.
 

3.3 Scanning & Digitization

If included in your plan, we will sc
an mail items and email them to you at no extra cost (subject to reasonable limits).
 

3.4 Mail Forwarding

Mail forwarding is available on request at:
$5 per item + postage, forwarded within 3 business days.
 

3.5 Mail Pickup

You may pick up mail during posted business hours. We may require identification.
 

4. Post-Cancellation Mail Handling

For 60 days after your subscription ends:

• Incoming mail can be picked up for $50 per pickup

• If unclaimed or unpaid, we may return mail to sender or securely shred it
   

5. Client Responsibilities

You agree to:

• Use the Service Address only after subscription activation

• Use the Service Address as a virtual office address only, not as a retail location serving customers or industrial location receiving goods.

• Not publicly advertise or publish the Service Address before activation

• Provide accurate and updated contact and business information

• Use the Service Address only for lawful, legitimate business activities

• Provide any required verification documents if requested

We may suspend or terminate your service if required to comply with law enforcement, fraud prevention, or anti-money-laundering regulations.
 

6. Third-Party Tools & Recommendations

Some features may rely on external tools or services (e.g., scanning software, email providers, payment processors).
You acknowledge:

• These services are used at your own discretion

• We are not liable for failures caused by third-party providers

• We may receive referral commissions for recommended services
   

7. Privacy & Data Protection

We maintain confidentiality of your information and comply with applicable privacy laws.
We will only disclose your information:

• As required by law;

• To service providers supporting our operations;

• With your permission.
   

8. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability is limited to the amount you paid us in the preceding 12 months

• We are not liable for loss, damage, delay, or misdelivery of mail

• We are not liable for indirect, incidental, or consequential damages
   

9. Termination
 

9.1 Client-Initiated Cancellation

You may cancel anytime through your customer portal or by written request.
Cancelling does not provide refunds for unused time.
 

9.2 Company-Initiated Termination

We may suspend or terminate immediately if:

• You engage in prohibited or illegal activity

• You fail to pay subscription fees

• You violate these Terms
   

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and Canada.
Any disputes must be resolved in the courts of British Columbia.
 

11. Changes to These Terms

We may update these Terms periodically.
Updated Terms will be posted with a “Last Updated” date.
Continued use of the service constitutes acceptance of the updated Terms.
 

12. Contact Information

Richmond Virtual Offices
Email: alfred@acoadvisors.com

(The Service Address will be provided only after subscription activation.)